1) Overview
ThingsNode (Pvt) Ltd ("ThingsNode", "we", "our") operates the ThingsNode Cloud platform and its companion mobile application (the "App"). This Privacy Policy explains how we collect, use, and protect your personal information when you use the App.
We respect your privacy and are committed to protecting your personal information. We only collect data necessary to provide and improve our services and ensure secure access to the ThingsNode Cloud platform.
2) Information We Collect
A. Account Information
When you sign in to the App, we collect your login credentials such as your email and password. This information is used solely for authentication and account management within ThingsNode Cloud.
B. Device Information
We may collect limited device data, such as device model, operating system version, app version, and language settings. This helps us ensure compatibility and performance across devices.
C. Usage Information
The App may collect anonymized data about how you interact with features to help improve usability and functionality. This data does not include any personal or confidential content.
D. Optional Data
If you enable push notifications or grant camera or storage permissions, we may process relevant tokens or access those features only to provide requested functionality. We do not access or store your photos, files, or camera data unless explicitly initiated by you.
3) How We Use Your Information
- To provide access to your ThingsNode Cloud account and its associated services.
- To maintain and improve the security and performance of the App.
- To deliver push notifications and service alerts (if enabled).
- To provide user support and respond to inquiries.
We do not sell, rent, or trade your personal information to third parties.
4) Data Sharing and Disclosure
- Service Providers: We may engage trusted third parties for infrastructure hosting, analytics, and notifications. These providers are bound by confidentiality agreements and can process data only for authorized purposes.
- Legal Requirements: We may disclose information if required by law or to protect the rights and safety of our users and services.
5) Data Security
We use industry‑standard security measures to protect your data, including encryption in transit (TLS) and secure storage mechanisms for authentication tokens. Access to personal data is restricted to authorized personnel only.
6) Data Retention
We retain your account and related information for as long as your ThingsNode Cloud account remains active or as necessary to provide services, comply with legal obligations, or resolve disputes. You can request deletion of your data at any time by contacting us.
7) Your Rights
You have the right to access, correct, or delete your personal data. You can also withdraw consent for optional data collection (e.g., notifications or analytics) by adjusting settings within the App or your device.
8) Children’s Privacy
The App is designed for professional use and not directed toward children under 16. We do not knowingly collect information from minors.
9) Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted here with an updated effective date. We encourage you to review this page periodically to stay informed about our privacy practices.
10) Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us:
ThingsNode (Pvt) Ltd
Email: info@thingsnode.cc
Address: 166/6 Dehiwala Rd, Boralesgamuwa, Sri Lanka